Privacy Policy
Effective Date: March 23, 2025
Inner Edge Advisor is a closed system. Your data never leaves the platform, is never used to train models, and is never sold to third parties. This is not a policy aspiration — it is a structural commitment built into how the Service operates.
1. Who We Are
Inner Edge Advisor is operated by PitchTank, Inc. ("Company," "we," "us," or "our"). This Privacy Policy describes how we collect, use, protect, and handle information in connection with your use of the Inner Edge Advisor platform and website (collectively, the "Service").
2. Information We Collect
We collect the following categories of information when you use the Service:
Account Information
When you register for the Service, we collect your name, email address, and payment information. Payment processing is handled by a third-party payment processor (Stripe) and we do not store full card numbers or sensitive payment credentials on our servers.
Usage Data
We collect information about how you interact with the Service, including session activity, feature usage patterns, and technical logs such as IP address, browser type, and device identifiers. This information is used solely to operate, maintain, and improve the Service.
User Content
Content you input into the Service — including queries, session notes, and advisory inputs ("User Content") — is processed to deliver the Service to you. User Content is not retained beyond the session unless you explicitly save it within the platform, and it is never used to train AI models or shared with third parties.
3. Closed System Architecture
Inner Edge Advisor operates as a closed system. This means the underlying AI reasoning engine has no access to the internet and cannot retrieve, transmit, or expose your data to external networks during a session. Your inputs are processed within the platform's secure environment and are not routed through public AI APIs in a way that would expose your content to third-party model training pipelines.
We do not use your User Content to fine-tune, retrain, or improve any AI model — whether operated by us or any third party. This commitment is unconditional and applies regardless of the nature of the content you submit.
4. How We Use Your Information
We use the information we collect for the following purposes: to create and manage your account; to deliver, operate, and improve the Service; to process payments and manage your subscription; to communicate with you about your account, updates, or support requests; to detect and prevent fraud, abuse, or security incidents; and to comply with applicable legal obligations. We do not use your information for advertising, profiling, or any purpose unrelated to delivering the Service.
5. Data Sharing and Third Parties
We do not sell, rent, or trade your personal information or User Content to any third party. We may share limited information with trusted service providers who assist us in operating the Service — such as payment processors, cloud infrastructure providers, and security vendors — under strict contractual obligations that prohibit them from using your data for any purpose other than providing services to us.
We may disclose information if required to do so by law, regulation, or valid legal process, or to protect the rights, property, or safety of PitchTank, Inc., our users, or the public.
6. Data Security
We implement industry-standard security measures to protect your information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit using TLS (Transport Layer Security) and encryption of data at rest. Access to personal data is restricted to authorized personnel on a need-to-know basis, and all access is logged and monitored.
While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use strong, unique passwords and to contact us immediately if you suspect unauthorized access to your account.
7. Data Retention
We retain your account information for as long as your account is active or as needed to provide the Service. If you cancel your subscription, we will retain your account information for a reasonable period to process your final billing, respond to any outstanding support requests, and comply with legal obligations, after which it will be deleted or anonymized. User Content that is not explicitly saved by you within the platform is not retained beyond the active session.
8. Your Rights
Depending on your jurisdiction, you may have the right to access the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information; object to or restrict certain processing of your information; and request a portable copy of your data. To exercise any of these rights, please contact us using the information provided below. We will respond to verified requests within the timeframe required by applicable law.
9. Cookies and Tracking
The Service uses essential cookies required for authentication and session management. We do not use advertising cookies, cross-site tracking cookies, or behavioral profiling technologies. You may configure your browser to refuse cookies, but doing so may affect your ability to log in and use the Service.
10. Children's Privacy
The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, the Service, or applicable law. We will notify you of material changes by posting the updated policy on the Service and updating the effective date. Your continued use of the Service after such changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
PitchTank, Inc.
Operator of Inner Edge Advisor
For privacy-related inquiries, please use the contact form on our website.